Ivanti Neurons
Remote Control Session
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Session ID | Subject | Start Date Time | End Date Time | Duration |
|---|---|---|---|---|
| Call Record#10000026 has been assigned to you. | ||||
| New Service Request# 10166 assigned to your Team | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Workflow Execution Exception on Contract Line Item Renewal Notice | ||||
| Workflow Execution Exception on Daily Contract Line Item Renewal | ||||
| Workflow Execution Exception on Daily Contract Line Item Renewal | ||||
| Incident# 10415 - 2nd Escalation has been initiated | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| SLA Breach - CallID#10000066 | ||||
| Project Issue# 20 is escalated | ||||
| Task# 10979 has been assigned to you | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Mailbox Quota Increase | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| Resolution backed out | ||||
| Workflow Execution Exception | ||||
| Resolution backed out | ||||
| Neurons to ISM Sync : CI was not created/updated for several days | ||||
| External Completed | ||||
| Neurons to ISM Sync : CI was not created/updated for several days |